As KEMI monitors developments regarding COVID-19, we understand you may have concerns about the potential impact to your organization and we want to let you know that we are here to help.

Payment Options
KEMI is committed to supporting policyholders facing financial hardship as a result of this unprecedented business interruption. We do not want businesses to close or employees to lose their jobs as a result of a business not being able to pay their workers’ compensation insurance premiums. We are actively working with customers to provide flexible payment terms and revise payroll estimates, especially those who have policies set to expire or cancel in the next few weeks.

Please contact your agent or call KEMI at 1-800-640-KEMI (5364) during business hours (Monday thru Friday, 8 a.m. to 5 p.m. Eastern Standard Time) to discuss options with us.

Safety Resources

» Preparing Your Workplace for COVID-19
» Telecommuting Safely

Kentucky Cabinet for Health & Family Services
» Official COVID-19 Updates
» Do Not Enter Sign (Spanish)

Occupational Safety & Health Administration
» Information for Employers and Workers
» Protecting Workers Guidance
» OSHA Standards

Centers for Disease Control & Prevention
» Updates and Resources

COVID-19 Claims
Typically, communicable diseases are not covered under Kentucky workers’ compensation laws unless your employment puts you at increased risk.

For any claims related to COVID-19, please file a First Report of Injury as quickly as possible. KRS 342.038 requires policyholders to report injuries or illnesses to us within three (3) working days of receiving notification of the incident or illness. Click here to learn more about submitting a First Report of Injury to KEMI.

Once we’ve reviewed the First Report of Injury, we may request additional information to determine whether the claim is compensable under KRS 342.0011(1). KEMI reviews each claim on a case-by-case basis, and our goal is always to ensure appropriate benefits are provided to workers in accordance with the law while also providing timely and accurate information to all our stakeholders.

DWC Guidance on Executive Order 2020-277

» Learn more

Telehealth / Telemedicine Options for Injured Workers
Injured workers are encouraged to use telehealth / telemedicine services whenever possible to help prevent the spread of COVID-19.

To see a list of providers that may accommodate this service, visit the OMCA Provider Locator and select “Telemedicine” from the Specialties drop down list.

Business Continuity at KEMI
We are committed to ensuring the health and safety of our employees, therefore at this time, we are suspending all audit and safety visits. All other business operations will continue, and our employees are telecommuting to ensure we provide essential services to our customers.

We understand that this outbreak may cause a disruption to your organization, however we will work hard to ensure that we provide you the best service possible in the midst of the uncertainties we all face. KEMI was created to meet the workers’ compensation insurance needs for Kentucky employers, and we are prepared to meet those needs.

If you have questions, please contact your agent or call KEMI at 1-800-640-KEMI (5364) during business hours (Monday thru Friday, 8 a.m. to 5 p.m. Eastern Standard Time).